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Delivery Performance Manager

Full Time
Go‑To‑Market, Legal & Risk, Product & Engineering
Limassol
Senior
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Delivery Performance Manager

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Own the priorities, resources and risks that determine how fast value ships—then make it faster, every week.

Role purpose

  • Own the end‑to‑end flow of work from intake to live across Engineering/IT, Product and Go‑to‑Market.
  • Reduce time‑to‑market, improve predictability and stop low‑value work by steering priorities, resources and delivery risk.
  • Make economic trade‑offs visible and act on them quickly.

Job Responsibilities

  • Run one lightweight, company‑wide method for intake, prioritisation and sequencing.
  • Set and enforce WIP limits; rebalance capacity weekly; stand up short‑lived “surge” squads for critical launches.
  • Lead a weekly delivery and risk huddle: top items, blockers, accelerators; decide to continue, pivot, pause or stop.
  • Track delivery economics and value hypotheses (e.g., Cost of Delay); course‑correct fast based on evidence.
  • Co‑own technical guardrails with Architecture/ICT Manager to avoid costly rework; require slim business cases covering time‑to‑market and total cost.
  • Coach leaders and teams in flow, prioritisation and economic decision‑making; remove systemic bottlenecks.
  • Keep a single source of truth for plans, decisions, metrics and risks (Jira/other).
  • Report crisp progress and trade‑offs to the Board.

Decision rights

  • Final call on sequencing and WIP limits across functions.
  • Authority to reassign up to 25% of weekly capacity across teams without additional approval.
  • Authority to pause/stop work that fails value or risk thresholds.
  • Co‑approval (with ICT Manager/Architecture) on technology choices that materially affect time‑to‑market or total cost of ownership.

Operating cadence

  • Weekly: 45‑minute Delivery & Risk Stand‑Up (top initiatives, blockers, rebalancing).
  • Bi‑weekly: Delivery Risk Review (slippage, value burn‑up vs spend; go/pause/stop calls).
  • Monthly: Value Review with Board reps and functional leaders to re‑rank work and confirm trade‑offs.
  • Quarterly: Capacity and strategy refresh; sunset non‑performing work; double‑down on proven bets.

Metrics owned

  • Flow: lead time, cycle time, throughput, predictability (P50/P85), flow efficiency, WIP.
  • Economics: Cost of Delay avoided/realised, delivery cost variance, value burn‑up, pause/kill rate.
  • Quality/time impact: escaped defects affecting launch timelines; rework from architectural change.

Qualifications

  • 8–12+ years accelerating delivery across multiple teams (Engineering/IT and Marketing) in tech‑led firms; legaltech/fintech/wealthtech helpful.
  • Demonstrable track record cutting lead time and increasing predictability using Lean/flow practices.
  • Skilled in capacity modelling, dependency management and prioritisation frameworks (e.g., WSJF/RICE) adapted pragmatically.
  • Comfortable operating with executives; decisive under uncertainty with clear economic reasoning.
  • Excellent communication in English; crisp documentation and facilitation.

We encourage applications from all qualified candidates and provide reasonable accommodations on request (email [email protected]).

Other skills

  • Commercial, systems‑level thinker; data‑driven and calmly decisive.
  • Hands‑on operator who removes bottlenecks and says “stop” when economics break.
  • Credible with ICT, Product and Marketing leaders; bilingual in technology and go‑to‑market.
  • Builds motivation and adaptive performance without fear‑based pressure; warm, precise communicator.
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